From start to finish, my experience with Ciocca Chevrolet of Quakertown was excellent. Dan Maida and staff were knowledgeable, professional and very accommodating. When our daughter in college totaled her car, I needed to get her a car ASAP! Dan talked over all my options and worked hard to get the car, in the color she wanted, to us in just a few days. Priceless!!
We had an excellent experience buying a truck at Ciocca Chevrolet. We searched their inventory on line, then Andrew, their internet guy, made an appointment for us with Derek, a salesperson. Derek had the vehicles we chose ready for us to see when we came, showed us the trucks, and did a great job answering all our questions. Their business guy, can't remember his name, was also great. I've bought many cars in my lifetime and I don't remember a buying experience more professional and friendly than I had at Ciocca Chevrolet.
I went to several dealerships in the area looking for a new truck and settled on working with Ciocca Chevrolet in Quakertown. They were courteous and friendly. They listened to my concerns and questions. No high pressure. In short, it was a pleasurable experience and they gave me the best deal by far.
Jason promptly checked in my vehicle. I had a concern about the safety child locks and he had the service department make sure they were activated. Used a discount coupon for the state inspection. Very satisfied with everyone at this dealership.
The experience was very good. An oil change was added last minute which was needed and appreciated. My only problem was that when I bought the truck I was required to get what I thought or understood to be a full warranty. If anything happens to the truck, bring it in and it will be fixed. So it was a bit of a surprise when I brought the truck in to get my flat tire patched and was told I was going to be charged for it. Other than that it was a good experience overall.