What a great experience! The customer service was excellent. From the beginning Nate walked me through my options, taking the time to show me what was needed. Even though the strike was affecting parts, John and Erica took great care to make sure I was taken care of in the interim making the process seamless, Matt and Adam were polite courteous and helpful. Audrey put a good face to Ciocca with her n point professionalism and diligence. Eric in parts went above and beyond Great Job to the crew at Ciocca including the other behind the scene folks and mechanics who's names I dont know, yet still were a part of the experience. You guys have a winning recipe and should be commended. As a consumer I can say that you guys are a dealership I feel I can trust and I have and will be recommending you guys to friends and family! 5 Stars!!!! Keep up the good work!
Never been here before. Always went to Bergeys, just moved up this way. Check engine light came on, and called them. They made me an account over the phone and they let me come right in. My car was diagnosed and the problem was fixed in a few hours and it was under warranty. Huge win! They recommended some work to be done, I usually go to my mechanic for other things but I will be taking it back here to get some of those things done since they were so helpful last time