This rating is based on Ciocca Chevrolet's terrible website. Try as I might I was unable to update my e-mail address.. Then I tried to schedule my appointment on https://cioccachevyspecials.com/ but received nothing but a blank page. The staff at the dealership were pleasant and service work was completed as expected.
I had a vibration that lasted a few seconds. I called, they got me in about an hour after the call. Upon check in, Chris stated there was a bulletin about that. They changed oil in transmission, so far, it���s working great. Chris kept me informed, great job.
Christopher and Kathy were very nice. Dropped off my Camaro and got a loaner vehicle. Cliff the technician sent me a video showing my car and all of the engine parts being checked. That was really cool.
Had to return vehicle to dealership to fix noise in vent fan after appointment. Dealer says it was a leaf that caused the noise when the cabin filter was changed. But the noise was too loud and persistent to be a leaf. More likely it was a piece of plastic that caused the noise. Intentional? This is the first bad service experience I have had with Ciocca. Still disappointed.
I had the pleasure of dealing with Paul on my last appointment. He was very professional and went above and beyond to resolve my concerns. I���m really glad I bought my new truck from Ciocca. Thank you!!
I asked for a loaner car, the car that was given to me was filthy. Dog hair on the seats, grass in the front n back on all floors plus seats, chunks of dirt on seats, the console was disgusting. The service for what was done for my vehicle was great