Customer Reviews

check engine light on; Found problem and fixed easily

Finally found the origin of what was causing the issue with my car and now it runs 1,000% better so thank you.

Takes to long

Brought the car in for a coolant leak. Didn’t fix the leak. After the fourth time there they said it is the engine oil cooler and repair would be $1200 to fix. I took the car to a local mechanic. He said nothing wrong with oil cooler. Found the problem in the lower hose. $180 repair. This has convinced me that Ciocca Chevy in Quakertown will not see any of my money in the future.

Kept me informed, got me in and out

My vehicle has been returned to the shop on multiple occasions regarding poorly done body and suspension work after an accident. Upon initially receiving my vehicle back it was visibly crooked - the tires stuck out on one side noticeably further than on the other. The vehicle has the appearance of going sort of sideways down the road. The vehicle was repaired again and the situation improved. However the vehicle still has issues and the spacing between the tires and wheel openings are all different. The situation is still not resolved to my satisfaction.

I came in a hour before closing, i didn't think they were going get my car done. But the guys got me done and on my way, way before closing time. The only bad thing was the coffee area was dirty and a lot of kinds of coffee wasn't available.

We'll run they explained everything to us and called to let us know when the car was ready along with expectations as to when other work may need to be performed ,such as brakes.

Came in for my 1st oil change and tire rotation. Everything went smoothly and my truck was done quickly. Can’t say enough good things about the Ciocca Chevy dealership.

The service staff always works to address my concerns.

Service was completed quickly while I waited in a comfortable environment.

My appointment was at 8:30. I advised that I needed my car no later than 4 o’clock. This was explained to the manager 3 times. I didn’t receive an update until 2:07 with the recommended services and also telling me that my car needed additional service. I asked the manager if my car would be ready by 4 and was told it would be ready sometime around there. I asked again at 3:30 if my car would be ready by 4 and didn’t hear back until 4:34. I have no problem leaving my car at the dealership; however I expect it to be done when I ask, especially when that is 7 1/2 hours after my appointment time.

Horrible. All around horrible. The people are rude and pressure you into doing things that aren't needed.

went to get my car inspected and when they told me it was done I asked if they replaced the wipers and they didn't so I had to wait I am sure wipers have to be in good working order to pass inspection why did I have to do there job?

I have not complain. Everything went perfect.

123456

The car was in for the fourth time because of a coolant leak. And now I have confidence in their diagnosis. I’m not playing a guessing game. I will take to a mechanic that can fix on the first try. I have nine vehicles in my family and I know where They won’t be going for any service in the future.

N/A

This was good - when I inquired about about a car wash, they asked if I had used my birthday wash. I had not and was able to get the complimentary wash. Not so good - I was misquoted the cost of the 30k injection service. The cost was $42 more than the $100 I was quoted on the phone

Matt was GREAT to work with!